We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.
Overall Rating: Jimmy Scanlan - NV
"Went in today with my 2019 rzr xp4 1000 turbo for a check engine light that wouldn't reset. The service team was super knowledgeable very friendly and helpful answered all my questions and was able to reset the engine light. Very nice experience!" Overall Rating: Paul Andrew - Susanville, CA
"Went in today with my 2019 rzr xp4 1000 turbo for a check engine light that wouldn't reset. The service team was super knowledgeable very friendly and helpful answered all my questions and was able to reset the engine light. Very nice experience!"
"The whole team and all the people looking to buy need to know that this is the place to go. We had a little bit of bad luck with some components after purchasing a new Polaris RZR XP 1000 4. I hesitated to call and ask for assistance because of bad experiences at different dealerships. Bill the owner and the rest of the team have fixed my outlook I am so glad I purchased here. Bill took my call on a Sunday and fixed the issue that day. Rest assured that you will be taken care of!" Overall Rating: Aaron A - Sparks, NV
"The whole team and all the people looking to buy need to know that this is the place to go. We had a little bit of bad luck with some components after purchasing a new Polaris RZR XP 1000 4. I hesitated to call and ask for assistance because of bad experiences at different dealerships. Bill the owner and the rest of the team have fixed my outlook I am so glad I purchased here. Bill took my call on a Sunday and fixed the issue that day. Rest assured that you will be taken care of!"
"RCG made the process painless. The staff took the time to educate me on my new purchase. Finance informed me of all of my options. I can't wait to take the General elk hunting in September! My hunting buddies will over that passenger seat. ThanksMatt" Overall Rating: Matthew Cook - Reno, NV
"RCG made the process painless. The staff took the time to educate me on my new purchase. Finance informed me of all of my options. I can't wait to take the General elk hunting in September! My hunting buddies will over that passenger seat. ThanksMatt"
"I purchased my first motorcycle from Reno Cycles and Gear. I had a wonderful experience with everyone at the dealership. I ordered my bike last year and with the shortages that were happening during covid they did a fantastic job of keeping me informed and updated. And an extra shout out to the guys in the parts department for all of their help and follow with extra upgrades. ⭐️⭐️⭐️⭐️⭐️" Overall Rating: Tracy Ehr - OR
"I purchased my first motorcycle from Reno Cycles and Gear. I had a wonderful experience with everyone at the dealership. I ordered my bike last year and with the shortages that were happening during covid they did a fantastic job of keeping me informed and updated. And an extra shout out to the guys in the parts department for all of their help and follow with extra upgrades. ⭐️⭐️⭐️⭐️⭐️"
"After having bad experiences with a couple of California dealers I reached out to Reno cycles and gear and they were awesome. A little further than the ones here but definitely worth the drive. And I saved a lot of money over the dealer quotes near me." Overall Rating: Martha Sechrist - Stockton, CA
"After having bad experiences with a couple of California dealers I reached out to Reno cycles and gear and they were awesome. A little further than the ones here but definitely worth the drive. And I saved a lot of money over the dealer quotes near me."
"I arrived in Reno from out of town on Friday 9/24/21 for the fall Street Vibrations with a broken rear brake lever on my 2015 Scout. I can't thank Bill and the service dept for performing an emergency repair within a short period of time and getting me back on the road saving my weekend! Their customer service is 2nd to none!I highly recommend Reno Cycles and Gear." Overall Rating: Mike Lauro - Woodbridge, CA
"I arrived in Reno from out of town on Friday 9/24/21 for the fall Street Vibrations with a broken rear brake lever on my 2015 Scout. I can't thank Bill and the service dept for performing an emergency repair within a short period of time and getting me back on the road saving my weekend! Their customer service is 2nd to none!I highly recommend Reno Cycles and Gear."
"I've been looking at the Indian Chieftain for the past year or so. Buzz had an abundance of patience with me. Always helpful in answering my questions and never "pushy." Last month I told him I'm ready to buy, but want a red one. He found it, the last one on the west coast for 2016. The sales transaction was very smooth and I'm very happy to have the bike. The folks in the office and service are very friendly and helpful. Clearly an honest and responsible group of people at this business...and I really appreciate that!" Overall Rating: James Smith
"I've been looking at the Indian Chieftain for the past year or so. Buzz had an abundance of patience with me. Always helpful in answering my questions and never "pushy." Last month I told him I'm ready to buy, but want a red one. He found it, the last one on the west coast for 2016. The sales transaction was very smooth and I'm very happy to have the bike. The folks in the office and service are very friendly and helpful. Clearly an honest and responsible group of people at this business...and I really appreciate that!"
"Salesman was knowledgeable at all my paperwork done ready to go" Overall Rating: Scott Langley
"Salesman was knowledgeable at all my paperwork done ready to go"
"Great customer service. Buzz sold us our Polaris Slingshot." Overall Rating: Elena Ponce
"Great customer service. Buzz sold us our Polaris Slingshot."
"Great staff and great selection" Overall Rating: Brannan Smith Jr.
"Great staff and great selection"
"If you don't like the big chain cycle shops, (no offense H/D, I own one) take it down a notch and come to family, cuz that's what you become whether your a customer or employee they treat you absolutely fantastic, like the great part of being welcomed like a real family member. Plus a great selection and great prices to go along with all merchandise! So pick up your favorite "unit" today." Overall Rating: Donna Elizabeth Edwards
"If you don't like the big chain cycle shops, (no offense H/D, I own one) take it down a notch and come to family, cuz that's what you become whether your a customer or employee they treat you absolutely fantastic, like the great part of being welcomed like a real family member. Plus a great selection and great prices to go along with all merchandise! So pick up your favorite "unit" today."
"Love these guys. Bought a new bike a couple of months ago and just stopped by to check out some items I wanted to buy. The guys all remembered me which was awesome. Nobody is perfect, but with that said, I have had a very good experience dealing with everyone at this dealership." Overall Rating: Dustin H
"Love these guys. Bought a new bike a couple of months ago and just stopped by to check out some items I wanted to buy. The guys all remembered me which was awesome. Nobody is perfect, but with that said, I have had a very good experience dealing with everyone at this dealership."
"I have two side-by-sides I bought here. I found the owners, office personnel, sales. service, and parts people to be extremely helpful. In my numerous dealings with everyone here I have experienced excellent customer service and feel that they have a personal commitment to every customer. Having dealt with other dealers, I feel this group could be a benchmark in excellence for others." Overall Rating: Tom Willis
"I have two side-by-sides I bought here. I found the owners, office personnel, sales. service, and parts people to be extremely helpful. In my numerous dealings with everyone here I have experienced excellent customer service and feel that they have a personal commitment to every customer. Having dealt with other dealers, I feel this group could be a benchmark in excellence for others."
"They always have everything I need and they're the best people in the world to work with" Overall Rating: Ken P
"They always have everything I need and they're the best people in the world to work with"
"Very nice people who went out of their way to fit me in." Overall Rating: Gary Simpson
"Very nice people who went out of their way to fit me in."
"Great shop, great staff" Overall Rating: Mike Marcum
"Great shop, great staff"
"Great staff. Knowledge of what I needed and helped me make the right decision. They don't oversell to make money off you." Overall Rating: Ray Miller
"Great staff. Knowledge of what I needed and helped me make the right decision. They don't oversell to make money off you."
"Just bought ATV here. Good service, friendly staff." Overall Rating: David Mansfield
"Just bought ATV here. Good service, friendly staff."
"Awesome people and the service is excellent!" Overall Rating: Jesus Pena
"Awesome people and the service is excellent!"